Shipping and Delivery Policy
Delivery usually takes 4 to 6 working days after the acceptance of an order. If you are located within India, you can typically expect to receive your parcel within a week. For international orders, delivery may take approximately 10 to 12 days. Please note that delivery times can vary depending on product availability, your location, the shipping destination, and the courier partner’s delivery timeline. For the most accurate updates, we recommend staying in touch with our team.
What locations does A+ Professional Range ship its products to?
A+ Professional Range ships its products across India and to several international destinations. Whether you’re located in a metro city, a remote area within India, or overseas, we aim to deliver our products efficiently. For specific delivery availability in your area or country, we recommend contacting our team for confirmation and assistance.
Are there any shipping charges applicable on my order within India?
Yes, if you are residing in India and the MRP of your ordered product is below ₹999, you will need to pay delivery charges. However, if the MRP of the product is ₹999 or above, you will get free delivery. For accurate details or any questions, please stay connected with our team.
If I order A+ Professional Range products from another country through the website, will there be delivery charges?
Yes, if you place an order for A+ Professional Range products from another country through our website, you will need to pay the delivery charges. These charges may vary depending on your order’s weight, quantity, and the destination country. Therefore, we recommend staying in touch with our team to get accurate information regarding the delivery charges.
My order has been shipped. How can I track it?
Once your order has been dispatched, you will receive an email containing your tracking number and the details of the courier company handling your shipment. You can start tracking your package 24 hours after your order leaves our warehouse. Additionally, our team will personally connect with you via WhatsApp to share the tracking ID and assist you throughout the delivery process.
What should I do if my order status shows ‘Delivered’ but I haven’t received it?
If your order is marked as “Delivered” but you have not actually received it, please report the non-delivery within 48 hours of receiving the delivery notification. You can do so by emailing us at info@apluskin.com or contacting our support team at +91 98912 11284.
Please note, A+ Professional Range will not be liable for any claims made after the 48-hour window. Prompt reporting helps us investigate and resolve the issue efficiently.
How can I find out more information about my order?
For any inquiries regarding your order, you can reach out to us by emailing info@apluskin.com.
To cancel your order, please visit the My Orders section on our website and follow the cancellation process.
Alternatively, you may also contact us directly by phone at +91 98912 11284 for immediate assistance.
