Guidelines for Using This Website

Welcome to www.apluskin.com (“Site”). This website is owned and operated by A+ Professional Range (“A+ Professional Range”, “we”, “us”), a company duly incorporated under the provisions of the Companies Act, 2013, with its registered office located at BN-41, East Shalimar Bagh, North Delhi, New Delhi – 110088, India.

For the purposes of these Terms and Conditions (“Terms of Use”), the Privacy Policy, and any other applicable policies (collectively referred to as the “Policies”) available on this Site, as well as any additional terms and conditions provided across the Site, the terms “You”, “Your”, and/or “User” shall refer to any natural or legal person who accesses, browses, or uses the Site, whether or not such person is registered with the Site.

This Site is intended solely for use by individuals who are 18 years of age or older. It is not designed to attract, nor is it intended for use by, individuals under the age of 18 or by any person who is not legally competent to enter into a binding contract under the provisions of the Indian Contract Act, 1872. By accessing or using this Site, you confirm that you are at least 18 years of age and legally competent to contract under applicable law. If you are under 18 years of age or otherwise not competent to enter into a contract, you are strictly prohibited from using the Site or making any purchases through it.

Your access to and use of this Site, along with the services and products offered by A+ Professional Range, are governed by these Terms of Use (as may be revised from time to time), including the Policies and any other terms and conditions published across the Site. All such documents are deemed to be incorporated herein by reference and shall collectively constitute an integral part of these Terms of Use. Accordingly, any reference to the “Terms of Use” shall be deemed to include a reference to the applicable Policies and other terms and conditions available on the Site. By merely using the Site, you acknowledge and agree that you are entering into a legally binding agreement with A+ Professional Range, the owner of this Site. These Terms of Use represent your binding legal obligations to A+ Professional Range.

In addition to browsing and purchasing products, you may also access interactive features on the Site such as blogs and other community-based services (“Interactive Services”). These Terms of Use govern your use of the Site as a whole, including all products, services, and Interactive Services made available through it. This Site is intended solely for personal, non-commercial use and informational purposes.

By accessing, browsing, or using the Site in any manner, you acknowledge that you have read, understood, and agree—without limitation or qualification—to be bound by these Terms of Use. If you do not agree with or fully understand any part of these Terms, you are advised not to use the Site.

You are solely responsible for ensuring that your access to and use of this Site, including any content or materials made available through it, complies with the laws and regulations of the jurisdiction from which you access the Site.

A+ Professional Range reserves the right, at its sole discretion and without prior notice, to modify, update, or revise these Terms of Use at any time. Any such changes will become effective immediately upon posting the updated Terms of Use on the Site, along with the revised date. It is your responsibility to review these Terms regularly to stay informed of any updates. Your continued use of the Site following the posting of any modifications will constitute your acceptance of the revised Terms of Use without limitation or qualification.

Accessing and Securing Your Account

Subject to the age restrictions stated above, you may access and use many features of the Site, including making purchases, without registering. However, certain sections or functionalities of the Site may require you to create an account.

If you choose to register, you are responsible for maintaining the confidentiality of your account details, including your password, and for restricting access to your device. You agree to accept full responsibility for all activities that occur under your account and password. You may access and update most of your personal information in the “My Account” section of the Site.

By registering and using your account, you acknowledge and agree that:

• The information you provide is not confidential or proprietary.
• You will use your account and make purchases solely for personal use.
• You will not use the Site or your account for any commercial or unlawful purposes, or in a way that violates the rights of any third party.

If you are accessing, browsing, or using the Site on behalf of another individual, you confirm that you are authorized to bind that person to these Terms of Use. In the event that the individual you represent refuses to be bound by the Terms, you agree to accept full responsibility for any consequences arising from any unauthorized or improper use of the Site. Should you become aware of or have reason to suspect any breach of your account’s security, you must immediately notify A+ Professional Range using the contact information provided below. In cases of suspected or confirmed breaches, A+ Professional Range reserves the right to request a password change or temporarily suspend or disable the account to protect user data and system integrity, without any liability on our part. We further reserve the right to refuse service, terminate accounts, or restrict access at our sole discretion, without prior notice, particularly in instances of non-compliance with these Terms of Use or where deemed necessary to safeguard the interests of A+ Professional Range.

You are solely responsible for all content that you upload, post, email, or otherwise transmit through the Site. Any personal information you provide will be handled in accordance with our Privacy Policy.

User Privacy and Data Protection

We recognize the importance of protecting your personal information and have established a comprehensive Privacy Policy to ensure your data is handled with the utmost care and security. As noted above, the Privacy Policy forms an integral part of these Terms of Use and governs your access to and use of the Site. By continuing to use the Site, you acknowledge that you have read, understood, and accepted the Privacy Policy, and agree to be bound by its terms and conditions. You also expressly consent to the collection, use, and processing of your personal information by A+ Professional Range as described in the Privacy Policy. Please note that the Privacy Policy may be updated or amended from time to time at the sole discretion of A+ Professional Range, and your continued use of the Site constitutes acceptance of any such changes.

Product Representation and Accuracy

A+ Professional Range strives to provide accurate and reliable descriptions of all products featured on the Site. However, we do not warrant or guarantee that product descriptions, quality, colors, information, or any other content on the Site are completely accurate, complete, up-to-date, or free from errors. Our products are manufactured at multiple facilities across India. The specific manufacturer details for each product are provided within the product description and are incorporated herein by reference. Please be aware that the Site may contain typographical errors, inaccuracies, or omissions and may not always reflect the most current information. Product images are for illustrative purposes only and may not exactly represent the actual product. A+ Professional Range reserves the right to correct, modify, update, or remove any information, including errors related to product descriptions, pricing, or availability, at any time without prior notice—even after an order has been placed.

Disclaimer Regarding Product Recommendations

Any recommendations provided to you on the Site during your use are solely for informational purposes and your convenience. Such recommendations do not constitute an endorsement or guarantee of the product by A+ Professional Range or any of its affiliates.

Terms of Product Use

The products available on the Site, including any samples provided by A+ Professional Range, are intended solely for your personal use. You are strictly prohibited from selling or reselling these products or samples for any commercial purposes.

You acknowledge and agree that the use of any products purchased or received from A+ Professional Range is solely at your own risk. In the event that any product causes side effects, is unsuitable for your skin, hair, body, or causes damage to the area of application, A+ Professional Range shall not be held liable. Responsibility for such side effects or consumer complaints lies exclusively with the product manufacturer.

Each product includes detailed specifications, product claims (where applicable), and a complete list of ingredients used in its formulation. This information is provided on the product packaging as well as on the Site. We strongly recommend that you carefully review the specifications and instructions associated with each product before use. It is important to follow the usage instructions precisely. If you are allergic or sensitive to any of the listed ingredients, please refrain from using the product. Additionally, if a product is intended for use on a specific object and the instructions specify any restrictions, you must adhere to those limitations. Should you require any further information or assistance regarding a product, please contact A+ Professional Range via our customer care email or phone number, provided below.

If you are currently on any medication that may affect your skin, hair, or body, or if you are pregnant or lactating, or suffer from any skin, hair, or related condition, we strongly recommend consulting your doctor before using any product. Prior to each use, perform a patch test by applying the product to a small area following the provided instructions. If no adverse reaction occurs within 24 hours, you may proceed with regular use. However, if you experience any discomfort, irritation, or burning sensation during use, immediately remove the product and rinse the area thoroughly with cold water. If symptoms persist, seek medical attention without delay. For products intended for use on objects, test the product on a small, inconspicuous area of the surface before full application. If no negative reaction occurs within 24 hours, you may continue use on the entire object.

Pricing and Charges

While the prices displayed on the Site are regularly reviewed and verified, A+ Professional Range does not guarantee that they are free from errors. If a product is listed with an incorrect price or incorrect information due to any technical error, A+ Professional Range reserves the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been delivered to You or the offer has already been availed by You.

Prices and availability of the products offered on the Site are subject to change without prior notice and at the sole discretion of A+ Professional Range. A+ Professional Range reserves the right to revise, suspend, or discontinue the availability of any product at any time. In the event A+ Professional Range is unable to deliver the product to You on time, or at all, You will be informed, and Your order will either be automatically cancelled due to unavailability of the product, or cancelled at Your request due to delay in delivery by our delivery partners. You will not be charged for any cancelled orders. A+ Professional Range shall not be liable for any damages arising from such cancellation or delay in delivery.

Promotions and Offers

You may apply a promo code, gift code, or voucher during the checkout process by entering the specific code in the designated field on the Site. These codes are case-sensitive and must be entered exactly as provided. Only one promo code may be used per order.

Each promo code, gift code, or voucher is subject to specific terms and conditions, which may vary. Please refer to the relevant section on the Site for full details of each applicable offer. The terms and conditions governing these codes are determined solely by A+ Professional Range and may be modified or withdrawn at any time at the Company’s discretion.

Upon successful application, the details of the offer and any applicable discount will be reflected in Your order summary. If the promo code is expired or does not meet the eligibility criteria, it will be rejected during checkout.

Order Placement Process

You may freely browse the Site without being required to place an order. If You choose to make a purchase, the Site will guide You through a step-by-step order placement process, which will only be completed based on Your explicit and affirmative action.

To place an order:

1. Adding to Cart: Select the desired product(s) and quantity (subject to maximum order quantity policies) and add them to your cart/shopping bag.
2. Review Cart: You may review and modify the contents of your cart at any time by clicking on the cart/shopping bag icon.
3. Modify Order: Prior to finalizing the order, you can update product quantities, correct any data entry errors, or add/remove products from your cart as per your preference.
4. Price Details: At checkout, the total payable amount will be clearly displayed, including a breakdown of product prices, applicable taxes, and any compulsory/voluntary charges such as delivery, postage, handling, or conveyance.
5. Payment: After confirming your order, you will be redirected to the payment page. A+ Professional Range offers various payment modes, detailed under the Payment Methods section.
6. Order Confirmation: Upon successful submission of the order, a confirmation page will be displayed, and You will receive a confirmation communication via email or other means. This communication will include an order summary, delivery details, payment mode, order status, shipping address, and contact information for queries related to unauthorized orders.

If You do not receive an order confirmation email within 24 hours of placing the order, please contact A+ Professional Range using the Contact Information provided on the Site. For any queries or concerns regarding order placement or to enquire about an existing order, You may contact A+ Professional Range via Our customer care email and/or contact number.

Order Assistance

You may check the status of Your orders at any time by visiting the “My Orders” page on the Site. This is the most convenient and efficient way to access the most up-to-date information regarding Your order status. If You have any additional queries or require further assistance related to Your order, You may contact A+ Professional Range customer care using the contact details provided hereinbelow.

Shipping & Delivery Guidelines

Please review the A+ Professional Range Shipping and Delivery Policy carefully to understand our practices, procedures, and terms related to the shipping and delivery of products. This policy outlines important information regarding estimated delivery timelines, shipping charges (if any), delivery partners, areas of service, and other relevant terms. Your continued use of the Site and placement of orders constitutes your acceptance of the Shipping and Delivery Policy, which may be updated or amended from time to time at the sole discretion of A+ Professional Range.

Payment Methods and Terms

Payments for the products available on the Site may be made in the following ways:

• Payments can be made using various methods including, but not limited to, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift Cards, UPI, or other payment instruments that are accepted on the Site, as displayed during the order checkout and payment process.
• Cash on Delivery (COD) is not available on any orders placed through the A+ Professional Range website or through third-party platforms for direct orders.
• Note: Cash on Delivery (COD) payment option is available only for orders placed on platforms like Flipkart and Amazon. However, for purchases made directly on our website, only prepaid payment methods are accepted. Please refer to Flipkart’s and Amazon’s respective terms and conditions for more details.

Accurate Information Submission: You undertake and confirm that You shall, at Your own risk, provide correct, complete, and accurate details of credit/debit cards, net banking accounts, UPI, wallets, and/or any other applicable payment modes. You shall be solely responsible for any cost, expense, loss, or damage arising from the furnishing of incorrect payment-related details.

Liability Disclaimer for Data Theft: In the event of any data theft, A+ Professional Range shall not be held liable. All transactions conducted through any accepted payment method are subject to validation checks and authorization as prescribed by the respective issuing entities.

Authorization Refusal: If the issuer of Your payment instrument refuses or fails to authorize the transaction, A+ Professional Range shall not be responsible for any delay or failure in the delivery of Your order.

Charging of Card: Your selected payment method will be charged the applicable purchase amount at the time of placing the order. By placing an order, You expressly authorize A+ Professional Range, to the extent permissible under law, to share or obtain information about You with/from third parties to authenticate Your identity, validate Your payment method, obtain payment authorization, and authorize individual transactions.

Bank & Gateway Charges: Any charges levied by banks, payment gateways, or financial institutions (such as convenience fees, processing charges, facilitation fees, etc.) shall be borne solely by You. A+ Professional Range shall not be liable to pay or reimburse such charges.

Security Caution – No Solicitation of Financial Details: A+ Professional Range never solicits Your financial information such as card numbers, OTPs, CVV, bank account details, or any sensitive data. You are strongly advised not to disclose such information to anyone claiming to represent A+ Professional Range, including customer service personnel. In case of any suspicious communication, please report it immediately.

Content Responsibility

The information, photos, images, reviews, feedback, chat communications, text, data, music, sound, graphics, messages, videos, or any other materials that You transmit, upload, post, email, or otherwise make available to A+ Professional Range (“User Content”) are entirely Your responsibility. A+ Professional Range shall not be held responsible in any manner whatsoever in connection with the User Content. You understand and agree that You will not directly or indirectly do or attempt to do, cause, encourage, assist, or engage any third party or Yourself in transmitting, hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing any information that violates applicable laws, infringes on the rights of others, or is otherwise harmful, offensive, or inappropriate.

A+ Professional Range shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. A+ Professional Range does not endorse or control the User Content transmitted or posted on the Site by You and therefore, accuracy, integrity or quality of User Content is not guaranteed by A+ Professional Range. You understand that by using the Site, You may be exposed to User Content that is offensive, indecent, or objectionable to You. Under no circumstances will A+ Professional Range be liable in any way for any User Content, including without limitation, for any errors or omissions or recommendations in any User Content, or for any loss or damage of any kind incurred by You as a result of the use of any User Content transmitted, uploaded, posted, e-mailed, or otherwise made available posted by other users via the Site.

Once You upload any User Content on the Site, You are providing Your consent for use of Your content including textual, photographic, video graphic content for displaying on our Site, advertisements, retail stores, etc. as-it-is or with modifications wherever You have provided the necessary consents for modifications. The consent provided by You in this regard can be revoked by You at any time by contacting A+ Professional Range on our customer support.

If You wish to delete Your User Content from the Site, please contact A+ Professional Range by email at info@apluskin.com.

User License and Usage Restrictions

A+ Professional Range grants You a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non-commercial use of the Site. All rights not expressly granted to You in these Terms of Use are reserved and retained by A+ Professional Range and its affiliates.

You understand and agree that You will not, directly or indirectly:

• Frame or utilize framing techniques to enclose the Site or any portion thereof.
• Use any meta tags, hidden text, robots, spiders, crawlers, or other tools to collect, scrape, index, mine, or redistribute content from the Site without permission.
• Make any use of the Site or any content other than for personal non-commercial use.
• Modify, reverse engineer, or create any derivative works based upon the Site or any content contained therein.
• Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with any person or entity.
• Transmit viruses, malware, or any harmful code.

Any unauthorized use by You of the Site or any part of the Site’s content will automatically terminate the limited license granted to You under this section. Furthermore, A+ Professional Range reserves the right to terminate Your license to use the Site and to block or prevent Your future access to the Site at any time without prior notice.

Intellectual Property and Copyrights

The name and logo of A+ Professional Range, along with all related product names, design marks, and slogans (collectively referred to as the “Marks”), are the trademarks, logos, and/or service marks of A+ Professional Range. All other Marks displayed on the Site are the property of their respective owners. Access to this Site does not grant any authorization to use any Marks in any manner. Whether registered or unregistered, the Marks shown on this Site—belonging to A+ Professional Range or others—are the intellectual property of their respective owners, and A+ Professional Range shall not be held liable for any unlawful or unauthorized use of these Marks.

A+ Professional Range, along with its suppliers and licensors, expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content, software, and other materials appearing on this Site, including its overall design and presentation (“look and feel”). The compilation, which includes the collection, arrangement, and assembly of content on the Site, is the exclusive property of A+ Professional Range and is protected by Indian copyright laws and international treaties.

No material on this Site may be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed, or modified, in whole or in part, or in any other form, except for Your personal, non-commercial use of the Site.

Representations and Warranties

This Site, along with the products and services offered, is provided to You strictly on an “as is” basis. A+ Professional Range makes no representations or warranties regarding the use or results obtained from the content on this Site or from the products and services, including but not limited to their correctness, accuracy, reliability, or quality. A+ Professional Range shall not be held liable for any loss or damage suffered by You, directly or indirectly, as a result of relying on any content or depiction on this Site.

The Site is intended to provide Users with general information about beauty-related products. Any postings, including those on the Site’s social networking pages, blogs, chats, etc., are based solely on the background provided by the User. This Information is not intended as personal medical advice, diagnosis, or treatment. For any medical concerns or conditions, Users should consult a certified medical professional. Reliance on such Information is at the User’s own risk and expense.

Disclaimer of Warranty and Limitation of Liability

The site and the products/services are provided to you on an “as is” basis. Neither A+ Professional Range nor our holding companies, subsidiaries, affiliates, partners, or licensors make any representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, except to the extent such warranties cannot be legally excluded.

You agree that, to the fullest extent permitted by applicable law, neither A+ Professional Range nor our holdings, subsidiaries, affiliates, partners, or licensors shall be liable for any interruption of business, access delays, data corruption, viruses, inaccuracies, or events beyond our reasonable control.

Product information and usage: Information about ingredients or formulations on the site is provided for general reference only and is not intended as medical advice. A+ Professional Range products contain both chemical and natural ingredients. Some ingredients may cause allergic reactions. Please carefully review ingredient lists and usage instructions. It is your sole responsibility to consult a healthcare professional before using products if you have allergies, are pregnant, or breastfeeding.

Limitation of liability: To the fullest extent permitted by law, A+ Professional Range and our affiliates shall not be liable for any indirect, special, incidental, punitive, or consequential damages (including lost profits). Our total liability to you under these terms shall not exceed the amount you have paid to purchase products from the site, or if no purchase was made, INR 5,000 (Indian Rupees five thousand) only.

Claim time limit: You agree that no claims related to the site or these terms of use may be brought more than one (1) year after the cause of action arises.

Links and Third Party Sites

References on the site to any names, marks, products, or services of third parties or hypertext links to third-party sites or information are provided solely for your convenience. This does not in any way constitute or imply A+ Professional Range’s endorsement, sponsorship, or recommendation of the third party. A+ Professional Range is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites.

Force Majeure

You understand and agree that A+ Professional Range will not be held responsible for any delay or failure to comply with our obligations to you if such delay or failure arises from any cause, event, or circumstance beyond our reasonable control, including but not limited to acts of God, war, riots, civil disturbances, cyclones, hurricanes, floods, earthquakes, storms, epidemics, pandemics, terrorist attacks, accidents, trade restrictions, strikes, labor difficulties, and other events or circumstances that are beyond the reasonable control of A+ Professional Range.

Indemnity

You agree to defend, indemnify, and hold harmless A+ Professional Range, its employees, directors, officers, agents, and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors (“Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to A+ Professional Range or any third party.

Governing Law and Jurisdiction

The terms of use shall be construed in accordance with the applicable laws of India. Any disputes arising out of these terms of use shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India. Without any prejudice to the foregoing, A+ Professional Range shall have the right to seek and obtain any injunctive, provisional, or interim relief from any court of competent jurisdiction to protect its trademark or other intellectual property rights or confidential information or to preserve the status quo.

Entire Agreement

If any part of these terms of use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms of use shall continue to be in effect. Unless otherwise specified herein, these terms of use constitute the entire agreement between you and A+ Professional Range with respect to the site/services/products and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written (if any).

Consent to Receive Notices

You consent to receive any agreements, notices, disclosures, and other communications (collectively, “Notices”) in relation to these Terms of Use electronically including without limitation by e-mail or by posting notices on this site. You agree that all notices that will be served on you electronically satisfy any legal requirement that such communications be in writing.

Site Security

You are prohibited from violating or attempting to violate the security of the site, including, without limitation:

• Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
• Attempting to interfere with service to any other user, host, or network, including, without limitation, via means of introducing a virus to the site, overloading, flooding, spamming, mail bombing or crashing;
• Using/introducing software robots, spiders, crawlers, or similar data gathering and extraction tools; or
• Sending unsolicited email, including promotions and/or advertising of products to the users of the site.

Violations of system or network security may result in civil and/or criminal liability. A+ Professional Range is entitled to investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

General

You acknowledge and hereby agree to these terms of use and that they constitute the complete and exclusive agreement between you and A+ Professional Range concerning your use of the site, and supersede and govern all prior proposals, agreements, or other communications. A+ Professional Range may, with or without prior notice, terminate any of the rights granted by these terms of use. You shall comply immediately with any termination or other notice served upon you, including, as applicable, by ceasing all use of the site.

Nothing contained in these terms of use shall be construed as creating any agency, partnership, or other form of joint enterprise between you and A+ Professional Range. The headings in the terms of use are for convenience only and shall not be used in its interpretation.